Policies
   
 

bulletRefund Policy

Since Westbrook University is a distance learning program, refunds are usually not considered after course materials have been mailed. A detailed description of the reasons for requesting a refund must be submitted in writing. All refunds are subject to approval by the Dean of Students. All refunds are based upon the signed date of the Enrollment Agreement and must be requested in writing, without exceptions. Students have 21 days in which to sign and return the contract before the contract becomes null and void.

  • Refunds may take from 30-45 days to process
  • Intake fees, along with application and shipping charges, are non-refundable
  • Application, technical fees, and shipping fees are non-refundable
  • The remaining funds are broken down as follows:

    72 Hours - 75%
    30 Days - 50%
    60 Days - 25%

bulletCourse Cancellation Policy

In the event of a course or program being cancelled or archived, Westbrook University reserves the right to teach the course as is or modify the student's curriculum with the student's written permission.

bulletNondiscrimination Policy

Westbrook University is in compliance with all requirements imposed by or pursuant to Title VI of the Civil Rights Act of 1964 and section 504, Rehabilitation Act of 1973. Westbrook University does not discriminate on the basis of race, color, age, religion, sex, national origin, or physical handicap in its educational programs, activities, or employment policies in accordance with Federal, State, and local laws.

bulletFERPA Policy

By an act of Congress, the Family Educational Rights and Privacy Act (FERPA) protects the privacy of educational records. The nature of independent study normally requires the dissemination of information by telephone, letter, fax, email or some other distance communication method. Therefore, in order to be in compliance with FERPA, we require the student's Social Security Number or course access code before releasing any personally identifiable or educational information to the student, counselors, or parents.

bulletPrivacy Policy

Westbrook University respects your right to privacy of the personal information provided. The following Privacy Statement is intended to explain how your personal information will be treated.

Privacy Statement

What is Personal Information?
Personal information includes your name, mailing and email address, social security number, birth date, and other types of data unique to you which you may have voluntarily provided to Westbrook University, usually when called upon to register for a particular service or to submit an inquiry.

How is this information being used?
Westbrook University will not use or disclose personal identifying information without your consent except as follows:

(i) as described in this Privacy Statement, or

(ii) as required by law, court order, or as requested by other governmental or law enforcement authority

Who can I ask if I have any additional questions?
If you have any further questions or concerns about Westbrook University’s privacy policies and use of personal information, please email us westbrookuniversity@gmail.com

bulletOther Student Guidelines

Upon enrollment into Westbrook University, students will receive a Student ID Card and Student Handbook which covers the following areas:

  • Faculty Contact Information
  • Rules and Regulations
  • Book Store Information